Returns & Exchanges

Not 100% happy with your gear? No problem. We want you to look good and feel comfortable on your bike.

1. The 7-Day Rule

You can return any new, unworn, or unused item within 7 days of receiving it for a refund or exchange.

  • The item must be in its original packaging with all tags attached.
  • We can’t accept returns of soiled, washed, or damaged gear.

2. How to Return

To keep things moving and protect everyone’s privacy, we handle all returns via email first.

  1. Email us at [email protected] with your order number.
  2. If the item is defective, please include photos or a short video showing the issue.
  3. We’ll confirm the return and let you know how to get the package back to us.
Important: All returns must be authorised via email first to ensure your return is processed correctly.

3. Exchanges

If you need a different size, the easiest way is to return your original item for a refund and place a new order for the correct size. This way, you don’t have to wait for the return to be processed before securing your new kit.

4. Shipping Costs

  • If we made a mistake (sent the wrong item), we cover all courier costs.
  • If you simply changed your mind or need a different size, you’ll be responsible for the return courier fee.

5. Faulty Goods

If a product has a manufacturing defect, it is covered under the Consumer Protection Act. Let us know immediately and we’ll arrange a repair, replacement, or refund.

  • Wash Care: Note that we are not liable for damage caused by improper washing (e.g., using bleach, high temperatures, or tumble drying on heat-sensitive prints). Please follow the care instructions on the garment label carefully.
  • Wear and Tear: Natural “rider damage” or normal wear over time isn’t covered as a defect.